Customer Responses to Airline Service Failure: Perspectives from Expectation Disconfirmation Theory

  1. Hien, N.N.
  2. Long, N.T.
  3. Liem, V.T.
  4. Luu, D.X.
Aldizkaria:
SAGE Open

ISSN: 2158-2440

Argitalpen urtea: 2024

Alea: 14

Zenbakia: 2

Mota: Artikulua

DOI: 10.1177/21582440241248334 GOOGLE SCHOLAR lock_openSarbide irekia editor
Datuen iturria: Scopus