On Finding the Voice of the Customer in the Digital Traces of the Michelin-Star Gastronomy Experience: Unveiling Insights for Service Design
- Alcoba, J.
- Mostajo, S.
- Paras, R.
- Ebron, R.A.
- Balderas-Cejudo, A.
ISSN: 1865-1356, 1865-1348
ISBN: 9783030387235
Année de publication: 2020
Volumen: 377 LNBIP
Pages: 21-34
Type: Communication dans un congrès