Human-Centred Design in the context of Servitization in Industry 4.0: A Collaborative Approach
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Universidad de Mondragón/Mondragon Unibertsitatea
info
Editorial: The European Association for REsearch on SERvices (RESER)
Año de publicación: 2021
Páginas: 1-16
Congreso: 30th RESER International Congress. Alcalá de Henares, 21-22 de enero. 2021
Tipo: Aportación congreso
Objetivos de desarrollo sostenible
infoClasificación ODS obtenida utilizando el modelo de inteligencia artificial Aurora SDG.
Proyectos relacionados
Resumen
The competitiveness of the business today will depend on empowering hu-man intelligence and creativity, capturing and capitalizing on available infor-mation and knowledge for the total product and service lifecycle. To realize this beyond technical aspects, the collaborative work of multidisciplinary and inter-sectoral teams is constituted to develop an appropriate methodology of human-centred design (HCD) with advanced service innovation in indus-try 4.0. Based on the state-of-the-art analysis and industrial requirements, the methodology is tested with European industrial cases in various sectors to validate its implementation and benefits. This paper aims to provide the well-rounded collaborative framework to deliver the new HCD methodology.
Información de financiación
info:eu-repo/grantAgreement/EC/H2020/814078/EU/Digital Manufacturing and Design Training Network/DiManDFinanciadores
- Comisión Europea