Publications (15) Hien Nguyen Ngoc publications

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2024

  1. Customer Responses to Airline Service Failure: Perspectives from Expectation Disconfirmation Theory

    SAGE Open, Vol. 14, Núm. 2

  2. Human-centered industry: integrating industry 5.0 principles and inclusive design for sustainable innovation

    Smart Systems Integration Conference (SSI2024)

  3. Multi-dimensional Dataset of Stress Measurements based on Performance, Behavioural, and Perceptual Indicators

    Scientific Data

  4. The Influence of Safety Culture on Safety Attitude, Personnel Error Behavior, and Safety Citizenship Behavior: Research in the Vietnam Oil and Gas Industry

    International Journal of Safety and Security Engineering, Vol. 14, Núm. 2, pp. 399-409

2023

  1. A maturity model for the autonomy of manufacturing systems

    International Journal of Advanced Manufacturing Technology, Vol. 126, Núm. 1-2, pp. 405-428

  2. An IoT-Based System for Monitoring Power Failure in 22-KV Distribution Transformer Substations Using LoRa Communication

    Lecture Notes in Electrical Engineering

  3. Development of a new set of Heuristics for the evaluation of Human-Robot Interaction in industrial settings: Heuristics Robots Experience (HEUROBOX)

    Frontiers in Robotics and AI, Vol. 10

  4. Service design for digital servitization: Facilitating manufacturers' advanced services value proposition design in the context of Industry 4.0

    Industrial Marketing Management, Vol. 110, pp. 96-116

2022

  1. An overview of Industry 4.0 Applications for Advanced Maintenance Services

    Procedia Computer Science

  2. Datasets of skills-rating questionnaires for advanced service design through expert knowledge elicitation

    Scientific Data

  3. Human-centered design for advanced services: A multidimensional design methodology

    Advanced Engineering Informatics, Vol. 53

  4. Human-centred design in industry 4.0: case study review and opportunities for future research

    Journal of Intelligent Manufacturing, Vol. 33, Núm. 1, pp. 35-76

2021

  1. A Detailed Guide on How to Use Statistical Software R for Text Mining

    Advances in Decision Sciences, Vol. 25, Núm. 3

  2. Human-Centred Design in the context of Servitization in Industry 4.0: A Collaborative Approach

    30th RESER International Congress

  3. Integration of cutting-edge interoperability approaches in cyber-physical production systems and industry 4.0

    Design, Applications, and Maintenance of Cyber-Physical Systems (IGI Global), pp. 144-172