Publicaciones (44) Publicaciones de Ion Iriarte Azpiazu

2023

  1. Service design for digital servitization: Facilitating manufacturers' advanced services value proposition design in the context of Industry 4.0

    Industrial Marketing Management, Vol. 110, pp. 96-116

  2. The role of HCD in organisational liminality

    Proceedings from the International Congress on Project Management and Engineering

2022

  1. An overview of Industry 4.0 Applications for Advanced Maintenance Services

    Procedia Computer Science

  2. Datasets of skills-rating questionnaires for advanced service design through expert knowledge elicitation

    Scientific Data

  3. Human-centered design for advanced services: A multidimensional design methodology

    Advanced Engineering Informatics, Vol. 53

  4. Human-centred design in industry 4.0: case study review and opportunities for future research

    Journal of Intelligent Manufacturing, Vol. 33, Núm. 1, pp. 35-76

2021

  1. A model for measuring and managing the impact of design on the organization: Insights from four companies

    Sustainability (Switzerland), Vol. 13, Núm. 22

  2. Design as an enabler of change: a model for measuring the impact of design in service organizations

    Proceedings from the International Congress on Project Management and Engineering

  3. Inclusive Design at the Different Phases of the Ageing Process

    Project Management and Engineering Research: AEIPRO 2019

  4. Patient journey mapping in human-centered design: a critical review

    Proceedings from the International Congress on Project Management and Engineering

  5. Revisión Crítica del Uso del Patient Journey Map en el Diseño Centrado en las Personas

    Comunicaciones presentadas al XXV Congreso Internacional de Ingeniería de Proyectos: celebrado en Alcoy del 6 al 9 de julio de 2021

2020

  1. Integrando las dimensiones de la experiencia de paciente en proyectos de diseño centrado en las personas

    Proceedings from the International Congress on Project Management and Engineering

2019

  1. A New Method to Evaluate Good Design for Brand Recognition in the Digital World

    Design Journal, Vol. 22, Núm. sup1, pp. 1957-1971

  2. Analysis of the pilot survey INKLUGI about aging and disabilities to promote Inclusive Design in industry

    Design Journal, Vol. 22, Núm. sup1, pp. 417-427

  3. Desarrollo de relaciones interempresariales de colaboración: el caso de una empresa de componentes de automoción

    Comunicaciones presentadas al XXIII Congreso Internacional de Ingeniería de Proyectos: celebrado en Málaga del 10 al 12 de julio de 2019

  4. El caso de dos empresas vascas en busca de capacidades para el diseño de servicios: razones clave

    Comunicaciones presentadas al XXIII Congreso Internacional de Ingeniería de Proyectos: celebrado en Málaga del 10 al 12 de julio de 2019

  5. Exploring why established companies need service design. The case of two basque service organizations

    Proceedings from the International Congress on Project Management and Engineering

  6. Gaining patient experience insights: An integrated and multi-levelled framework of information

    Conference Proceedings of the Academy for Design Innovation Management

  7. MODEL FOR THE INTEGRATION OF NON-TECHNOLOGICAL INNOVATION IN ORGANIZATIONS THROUGH HUMAN CENTERED DESIGN

    Proceedings from the International Congress on Project Management and Engineering

  8. To Be or Not to Be–the Servitization Dilemma and the Role of Design

    Design Journal, Vol. 22, Núm. sup1, pp. 37-49