Order Fulfilment Strategies in the CapitalGoods Sector. An Empirical Research

  1. Raquel Sanchis 1
  2. Eduardo Saiz
  3. Eduardo Castellano
  4. Raul Poler 1
  1. 1 Universidad Politécnica de Valencia
    info

    Universidad Politécnica de Valencia

    Valencia, España

    ROR https://ror.org/01460j859

Book:
Industrial Engineering: Innovative Networks: 5th International Conference on Industrial Engineering and Industrial Management "CIO 2011", Cartagena, Spain, September 2011, Proceedings
  1. Suresh P. Sethi (dir. congr.)
  2. Marija Bogataj (dir. congr.)
  3. Lorenzo Ros-McDonnell (dir. congr.)

Publisher: Springer-Verlag Reino Unido

ISBN: 978-1-4471-2321-7

Year of publication: 2012

Pages: 257-264

Type: Book chapter

Abstract

The capital goods sector is characterized by complex and heavilyengineered products. Moreover, customers demand customized features of such products. For this reason, the choice of the most appropriate Order Fulfilment Strategy and the position of the Customer Order Decoupling Point are key aspects to manufacture products in such a sector. This study analyzes the different strategies used by capital goods sector companies depending on the customization degree of the products manufactured. The research is based on an empirical study among capital goods sector companies and explores relationship between four types of products, depending on their customization degree(standard, configurable, customizable and unique) and four different Order Fulfilment Strategies: Make-to-stock, Assemble-to-order, Make-to-order and Engineer-to-order