Diferencia en las percepciones sobre las prácticas de gestión de personas entre mano de obra directa e indirecta. Estudio de caso de una cooperativa de MONDRAGON

  1. Arregi Uzuriaga, Aitziber 1
  2. Gago Garcia, Monica 1
  3. Legarra Eizagirre, Maite 1
  1. 1 Mondragon Unibertsitatea, España.
Journal:
REVESCO: revista de estudios cooperativos

ISSN: 1135-6618

Year of publication: 2022

Issue: 141

Type: Article

DOI: 10.5209/REVE.81815 DIALNET GOOGLE SCHOLAR lock_openDialnet editor

More publications in: REVESCO: revista de estudios cooperativos

Sustainable development goals

Abstract

El principal objetivo de la presente investigación es analizar, basándose en la teoría AMO, las diferencias en las percepciones de las personas trabajadoras de mano de obra directa e indirecta con respecto a las prácticas de gestión de personas implantadas en una cooperativa de MONDRAGON. La literatura académica ha prestado poca atención a cómo perciben las personas trabajadoras las prácticas de gestión de personas en las cooperativas teniendo en cuenta la variable del tipo de mano de obra (directa e indirecta). El análisis se ha realizado mediante un estudio de caso, combinando el enfoque cuantitativo y cualitativo. Los resultados de la investigación muestran que, en el seno de una misma cooperativa y en lo que a las prácticas de gestión de personas se refiere, existen diferencias significativas en las percepciones de las personas trabajadoras de mano de obra directa e indirecta. Ello se debe a las diferentes características, trabajos y/o tareas que desarrollan ambos colectivos, lo que se traduce en comportamientos y percepciones diferentes. El presente estudio pretende servir a las organizaciones, y sobre todo a los departamentos de gestión de personas de las mismas, como input de reflexión sobre cómo se aproximan a las personas trabajadoras y cómo tienen diseñados sus procesos de gestión de personas, animándolas a personalizar las mismas según el tipo de mano de obra.

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